The Patient Financial Specialist reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. This position will have comprehensive knowledge of patients' needs and will w

Performs phlebotomy and other lab specimen collections per age related standards. Provides appropriate post phlebotomy patient care. Identifies need for patient medical assistance and call code as appropriate. Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repai

Investigate alerts generated by security controls. Implement/provide recommendations to improve detection capability accuracy. Participate to the development/optimization of incident response standards and procedure to increase the organizations cyber resiliency. Coach and mentor junior resources. Analyze the enterprise information security environment and recommend secur

Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co pays and outstanding balances. Obtains and updates patient demographic information and company information from all patients. Answers phone and schedules appointments. Directs and documents patient ca

Utilizes technical coding expertise to reviews the medical record thoroughly, utilizing all available documentation abstract and code physician professional services and diagnosis codes (including anesthesia encounters, operative room and surgical procedural services, invasive procedures and/or drug infusion encounters). Additionally, may include coding for Evaluation and

Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co pays and outstanding balances. Obtains and updates patient demographic information and company information from all patients. Answers phone and schedules appointments. Directs and documents patient ca

Has deep understanding of disease process, A&P and pharmacology. Acts as a key collaborator with Providers and Clinical areas to ensure the medical record accurately reflects the patients service. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core fu

Acts as new patient navigator to set up appointments, obtain referrals, related medical records. Performs benefit investigation Responds to all incoming calls for Sleep patients and schedules all appointments, billing and insurance inquiries Schedules DME setups coordinates between patient, department and DME or required DME vendor depending on patient zip code. Works wit

Presents afriendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve

Provides clinical social work services to patients of the programs of the Stone Institute of Psychiatry in accordance with department and NMH policies and procedures. Integrates the assessment and treatment of patients into the social environment of their family, significant others, and community to maximize the benefits of treatment. Completes biopsychosocial assessment

Performs phlebotomy and other lab specimen collections per age related standards. Provides appropriate post phlebotomy patient care. Identifies need for patient medical assistance and call code as appropriate. Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repai

COORDINATION OF TRAINING, ONBOARDING, and EVALUATION Assists in the development of standard operating procedures and document control. Ensures compliance with all federal, state, local, TJO, CAP, CLSI and other multi disciplinary, hospital regulations, policies and procedures relating to phlebotomy. Reports significant events to NM management and Directors as required. Fa

Performs phlebotomy and other lab specimen collections per age related standards. Provides appropriate post phlebotomy patient care. Identifies need for patient medical assistance and call code as appropriate. Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repai

Manage the office's front line non exempt staff, requiring interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations. Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost savings, and operational ef

The Data Engineer is responsible for delivering data warehouse and analytic solutions by ingesting, integrating, and curating data, building analytical solutions, and administering systems to deliver information to the health system. Serves as a functional and content expert of the data warehouse to synthesize raw data into actionable information to be used in analytical