About the Role
As the Order Management Specialist, I will support the overall customer experience and satisfaction from time of purchase order receipt to time of order delivery. This role will work closely with our Dealers, distributors, sales, supply, and warehouse teams to ensure all customer requirements are executed as expected. The OM Specialist will collaborate with the various stakeholders to anticipate requirements and challenges and bring a collaborative spirit to address these items. The Order Management Specialist will strive for complete vendor compliance in all cases with the support of their team
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What You Will Do
The Order Management Specialist will manage customer requirements acting as the single point of contact for the customer and our internal teams. This includes issues resolution, material availability, backorder management, delivery as well as supporting day to day activities of the team, the Order Management Specialist will need to support our customers and sales team with our Dealer Portal and EDI Process.
What You Need
What is Nice to Have
What Makes You Eligible
What We Offer
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