Core Responsibilities:

• Ensure that division's and vendors' quality management system consistently meet / exceed customers' requirements, FAA, EASA and CAAC Part 145 regulatory compliance, AS 9100 structure, special processes (NADCAP) and other industry appropriate requirements.
• Submittal of reports of defects on non-airworthy condition in accordance with CFR 145.221.
• Manage un-repairable parts program and support non-conforming material process.
• Promptly address quality issues when needed and ensure quick and effective root cause analysis & actions to minimize impact to customers and to prevent recurrence.
• Maintain strong communication with customers, internal management team, and vendors to ensure quality level is meeting expectations.
• Employee training program and maintenance and accountability of training records.
• Support Engineering in setting work processes. Ensure that 'built in quality' and 'inspecting quality in' steps are optimized.
• Monitor and analyze process / product outputs, identify systemic problem / opportunity areas, provide data to the divisional team(s), and work with team members to drive process improvement to work toward zero-defect quality performance.
• Increase quality skill bench strength: educate, coach and mentor in inspection methods, auditing, root cause corrective action and 6 Sigma philosophy, methodology and tools.
• Manage divisional cost of quality and optimize return on investment.
• Management of QC Lab responsibilities and calibration.
• Manage performance of direct reports, including both salaried and hourly workforce.

Qualifications:

• Proven team leadership skills with ability to effectively influence and motivate others. Lead by example.
• Substantial functional experience with successful track record of results.
• Strong customer-focused, quantitative, analytical, and project management skills.
• Excellent interpersonal and communication skills with ability to work effectively with diverse customers and team members.
• Previous experience in customer relations and resolving issues in a timely and effective manner.
• Proficient computer skills in Microsoft Word, Excel, PowerPoint and Access.
• Previous experience in customer relations and resolving issues in a timely and effective manner.

Education Requirements:

• BS or BA degree in engineering or other technical fields with five (5) years or more equivalent experience in aerospace manufacturing environment.*
• Previous experience in FAA part 145 facility preferred.
• Six Sigma Green Belt or Black Belt preferred.