Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Stock Plan Administrator is responsible for day-to-day processes of the Equity team. Responsibilities include maintaining the Equity database, processing equity awards, and assisting with tax reporting. Experience with mobility and global plans is required. The incumbent will work closely with our internal and external partners, such as HR, Finance, Payroll, Legal, and vendors to ensure the accuracy and timeliness of equity transactions and reports. They will provide excellent customer service and equity education to our employees. It is essential to be able work independently and collaboratively in an exciting and dynamic business environment.

Key Responsibilities:

• Administrate daily tasks of company's global stock plan.

• Ensure that all equity transactions including grants, exercises, distributions, and cancellations are accurately processed in a timely and efficient manner.

• Maintain compliance with current US and Global rules and tax regulations, SOX controls, and governing stock plan documents.

• Monitor Equity mailbox and respond with excellent customer service and diplomacy to employee inquiries.

• Co-manage documentation for plan administration and department procedures.

• Proactively identify and document areas for process improvement for all facets related to stock equity administration.

• Support internal and external requirements for quarterly and year-end audits.

• Assist on ad hoc projects as needed.

• Collaborate closely with cross-functional teams including Accounting, Tax, Payroll, and Legal on clarifying and streamlining processes and procedures concerning cross-functional workflows.

• Develop training materials and facilitate training for employee Equity education.

• Support maintenance and updating of equity intranet information site.

Minimum Requirements:

• Intermediate knowledge of stock administration.

• 5+ years of stock administration experience is required.

• Highly detail oriented and ability to execute with high levels of accuracywith little to no supervision.

• MS Office proficiency, Advance Excel skills, Word, Outlook, SharePoint, and PowerPoint.

• Excellent verbal and written communication skills.

• Strong organizational and analytical skills with demonstrated ability to multi-task and set priorities within tight timelines and high client expectations.

• Self-motivation to proactively identify and creatively solve problems and a high level of detail and accuracy.

Desired Knowledge & Skills:

• Fidelity Stock Plan Administration experience

• CEP - Certified Equity Professional.

• Workday HRIS System experience.

• Familiarity with all equity functions with all phases of company growth.

• Proficiency with Microsoft Office programs, including Outlook, Word, Excel, and PowerPoint.

• Advanced Excel skills (e.g., Pivot tables, V-lookup, Sum If).

• Intermediate knowledge of the field of stock administration or financial analysis obtained through experience and specialized courses.

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Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link:

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.