This position provides a top level of expertise in both the front end and back end technologies, utilizing fine tuned troubleshooting techniques and internal and external resources and tools. They will work cross departmentally with Development, Product Management, Security, Subject Matter Experts (SMEs), and the Escalation team to reduce customer effort and case resoluti

This position is responsible to answer, resolve, and log incoming customer calls, identify issues, and provide suggestions and long term resolutions related to the supported software. Work closely with supervisor to develop and improve customer service skills, develop ability to use provided support tools, learn effective troubleshooting techniques, and increase product k

This position is responsible to efficiently answer and troubleshoot customer calls, identify problem(s)/concern(s), provide suggestions on long term solutions and document solutions in detail. Present a positive and professional image of Enterprise products and HS One to customers. Assist new trainees during their evaluation period. Act as a resource to other HS One suppo

The Imaging Scheduler is responsible for the prioritization and scheduling of patient examinations and patient instruction concerning preparation and timetable. This position is also responsible for answering phones and directing calls as necessary. Job Essentials Schedules patients for examination and gives instructions regarding exam preparation. Coordinates emergency a

Creates and manages provider's surgery schedules, including in office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow up. Uses provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. Meets with pre op patients to explain the surgery process. Sc