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Imagine working with the world’s leading provider of drilling equipment, services and performance tooling to mining and drilling companies.
Diverse opportunities await, whether searching by role or location. Explore today.

Business Services

Develop your business acumen while imparting your unique skillset to our varied divisions of administration, finance, human resources, IT and legal.

DRILLING SERVICES

Opportunities within Drilling Services are as diverse in title (and geographical location) as the industries the group serves including construction, environmental, exploration, geotechnical and mining.

EHS

Attention to detail, safety and an appetite for continuous education and improvement are essential to Boart Longyear’s successful daily operations. We welcome skilled and motivated specialists to our environment, health and safety team.

ENGINEERING

The team work closely with various projects to design innovative drill-related solutions to service the industry – from comprehensive rigs to essential diamond bits. Problem solvers welcome.

Veracio

Using advanced geoscience and technology, our Veracio team provides valuable orebody data to our customers via Boart Longyear’s innovative tooling. Curious types wanted.

Products/Sales

Boart Longyear products are synonymous with quality, featuring across our customers’ operations, complementing their success and ours. Passionate salespeople with drilling and/or minerals exploration experience are urged to join our Products/Sales team.

MANUFACTURING

Our highly skilled team operate and maintain our global manufacturing facilities to consistently produce and deliver World-class reliable drilling products.

SUPPLY CHAIN

From raw materials to finished products, measured logistics and reliable transportation are key to successful global operations. Boart Longyear’s Supply Chain team has contingency for ‘almost’ anything. Natural born organizers, planners and preppers are encouraged to apply.

Your Health is our CORE concern

Our benefits reflect our want to be the employer of choice. We take a proactive and holistic approach to health and wellness as good health is true wealth. We offer various regional and global health, medical and wellness programs to inspire and motivate you and your family to be your best selves – at work, home and in life.

Serving the global mining and drilling industry since 1890.

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IT Support Analyst | Boart Longyear Jobs

Job Information

Boart Longyear IT Support Analyst in Salt Lake City, Utah

Job Description:

Boart Longyear is a global leader in drilling services, providing innovative and reliable solutions to the mining and drilling industry. With a rich history spanning over 130 years, Boart Longyear is committed to delivering excellence in safety, drilling services, and technology.

Boart Longyear IT is hiring on its service desk support team and are looking to add a new IT Support Analyst. This analyst position will report to the Service Desk Manager and primarily work in our corporate office located in Salt Lake City, Utah. This is an excellent opportunity for experienced service desk and analyst applicants

Minimum Qualifications

· Bachelor’s degree in Information Technology or equivalent experience.

· Understanding of desktop technologies and systems

· Experience troubleshooting both hardware and software

· In-depth knowledge of computer operating systems such as Windows, MacOS and Linux.

Responsibilities

· System analysis

· Work with internal and external users and customers in diverse ways to diagnose, support, remediate and escalate

· Maintenance and support of premise and cloud systems

· Troubleshoot hardware and software predominately laptops, desktops, tablets and smart phones

· Work with vendors and 3rd party support personnel

· Optimize workflows

· Reviewing systems and processes

· Building and implementing functionality in processes

· Systems and Audit

Compensation, Benefits and Perks

We know that talented people are attracted to companies with long term success, an amazing culture. We also know you want a company that provides competitive pay, comprehensive benefits and outstanding career advancement opportunities. If hired, you can expect;

· Strong compensation plan

· Full medical benefits

· Dental

· Vision

· 401K

· Paid Time Off

· Global Exposure

· Room for advancement

Company Overview

Established in 1890, Boart Longyear is the world’s leading provider of drilling services, orebody knowledge technology, and innovative, safe, and productivity-driven drilling equipment. With its main focus in mining and exploration activities spanning a wide range of commodities, including copper, gold, nickel, zinc, uranium, and other metals and minerals, the Company holds a substantial presence in the energy, oil sands exploration, and environmental sectors. The Global Drilling Services division operates for a diverse mining customer base with drilling methods including diamond coring exploration, reverse circulation, large diameter rotary, mine dewatering, water supply drilling, pump services, production, and sonic drilling services. The Global Products division offers sophisticated research and development and holds hundreds of patented designs to manufacture, market, and service reliable drill rigs, innovative drill string products, rugged performance tooling, durable drilling consumables, and quality parts for customers worldwide. Veracio, a wholly owned Boart Longyear subsidiary, offers mining clients a range of solutions that improve, automate, and digitally transform their orebody sciences by championing a modern approach through a diverse product portfolio that fuse science and technology together with digital accessibility. Veracio leverages artificial intelligence and advanced analytics to accelerate real-time decision making and significantly lower the cost of mineral exploration. Boart Longyear is headquartered in Salt Lake City, Utah, USA, and listed on the Australian Securities Exchange in Sydney, Australia (ASX:BLY). Visit the website, boartlongyear.com and follow Boart Longyear on social media: LinkedIn, Facebook, Instagram and Twitter.

All new hires must pass a pre-employment background check and drug test

Boart Longyear does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Boart Longyear does business.

EEO Statement:

Boart Longyear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

Auto req ID: 14939BR
Job Code: 300012 IT Support Service Rep 2.09.Administrative
Function: Information Technology
Region (Business Group): NAM
Country: United States Of America
State/Province: Utah
City: Salt Lake City