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E-Commerce / Customer Service Assistant
Oak Creek, WI
Job Description
Work Hours (i.e. shift): 8am-5:00pm M-F + Alternate Saturdays 8aM-11AM
Starting Salary Range: Based On Experience (Weekly Salary + Commission)
Required Education: Bachelor’s Degree in Internet Marketing or Website Administration Preferred
Required Experience: 0 to 5 Years in Marketing, 2 Years Basic HTML, with some SEO, Graphic Design, Digital Photography and eBay or Amazon Sales Experience. Customer Service Experience in a Retail Setting is a plus.
Position Description
Hanna Trailer Supply is seeking an energetic eCommerce / Inside Sale Rep to join our growing Internet Sales Department at HannaRV.com! This person will carry out directives and individual projects as set by the eCommerce Manager and the Company Owner. Projects will include: Adding products and optimizing content on our proprietary websites (HannaRV.com, eBay, Amazon), search engine optimization of online products and web pages, customer service for online sales, internet marketing account maintenance and future projects yet to be determined. In addition to working on the Internet Sales Team, this person will help out with customer service in the store as well. This is especially important in the busier months (Spring and Summer). Customer service roles / expectations include helping answer and direct phone calls, cashiering as necessary, assisting our shipping department, and directing / assisting customers in the store. Occasionally, our Parts Department may need assistance as well with entering invoices / receiving parts, and general upkeep of the store.
The ideal candidate will have:
Starting Salary Range: Based On Experience (Weekly Salary + Commission)
Required Education: Bachelor’s Degree in Internet Marketing or Website Administration Preferred
Required Experience: 0 to 5 Years in Marketing, 2 Years Basic HTML, with some SEO, Graphic Design, Digital Photography and eBay or Amazon Sales Experience. Customer Service Experience in a Retail Setting is a plus.
Position Description
Hanna Trailer Supply is seeking an energetic eCommerce / Inside Sale Rep to join our growing Internet Sales Department at HannaRV.com! This person will carry out directives and individual projects as set by the eCommerce Manager and the Company Owner. Projects will include: Adding products and optimizing content on our proprietary websites (HannaRV.com, eBay, Amazon), search engine optimization of online products and web pages, customer service for online sales, internet marketing account maintenance and future projects yet to be determined. In addition to working on the Internet Sales Team, this person will help out with customer service in the store as well. This is especially important in the busier months (Spring and Summer). Customer service roles / expectations include helping answer and direct phone calls, cashiering as necessary, assisting our shipping department, and directing / assisting customers in the store. Occasionally, our Parts Department may need assistance as well with entering invoices / receiving parts, and general upkeep of the store.
The ideal candidate will have:
- Internship, college credit, or equivalent work experience marketing products via the Internet.
- Experience in a customer service role such as a cashier or retail sales associate.
- Knowledge of Search Engine Optimization best practices and experience in applying those skills.
- Familiarity working with online marketing accounts, including eBay, Amazon, Google Products and Google AdWords.
- Knowledge of camping and RV parts, snowmobiling, utility trailers and parts, snow removal equipment and automotive or related maintenance would be helpful in understanding our product lines.
Job Summary
Start Date
Immediate
Employment Term and Type
Regular, Full Time
Hours per Week
40+
Salary and Benefits
35K Base + Commission
Great weekly pay plus commission based on previous weeks sales. Health insurance, 401K, Paid Vacation $1000 SIGNING BONUS
Required Education
Bachelor's Degree
Required Experience
0 to 5 years
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